Returns & Exchanges
We want you to love your travel gear, but if you are not completely satisfied, we offer free returns on all unused items within 100 days of purchase. Items must be in their original packaging with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once submitted, a pre-paid FedEx shipping label will be generated for you to download and print at home.
- 3.Pack Your Gear
Securely pack your unused luggage in its original box, attach the shipping label, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
After our warehouse inspects the returned item, your refund will be processed to your original payment method within 7-10 business days.